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An Employee App Solution for a Field Workforce

The team at TheAppBuilder

SGN (Scotia Gas Networks) is a UK gas distribution company which manages the network that distributes natural and green gas to 5.9 million properties across the UK.

SGN’s Communications team needed to provide every employee with access to the optimum information but faced the challenge of an outdated intranet. The company has around 3800 employees of which about 80% are field based.

SSE (a majority SGN shareholder) had recently launched an employee app developed by TheAppBuilder. Encouraged by the experience of SSE, SGN decided to build their own app.

The project took six months from concept to delivery. When asked about working with TheAppBuilder, Janet Lessells, Internal Comms Manager at SGN remarked “I think it was brilliant… they were very creative… I just really liked working with them to be honest. They were very friendly and professional…”

Within one week of launching 32% of employees had downloaded the app and there were 3,200 downloads in the first 28 days. 92% of employees said ‘they really like it’ and 64% confirmed they are accessing the app at least once per day with 26% accessing it two to three times.

The success of TheAppBuilder SGNapp was recognised at the 2017 CIPR Inside Awards with an award for ‘Best Employee App’.

And now the SGNapp is up for ‘Mobile Innovation of the Year’ in the National Technology Awards.

James Scott CEO of TheAppBuilder had this to say:

We are very proud that our client SGN have been shortlisted for ‘Mobile Innovation of the Year’ for their Employee App created on TheAppBuilder platform.

This is great recognition for Janet and the team who also won “Best Employee App” at the CIPR Inside Awards – we are delighted and wish them the best of luck!


Contact the TheAppBuilder team to discuss an employee app solution for your company.